SPACCE Program

Sales Presentation Connection Confidence Education

This 8 Week Program or 1 Day Masterclass will be an impactful, interactive program to boost
your sales conversions, enhance your presence and improve your confidence.

What is SPACCE Program?

This 8 Week Program or 1 Day Masterclass will be an impactful, interactive program to boost your sales conversions, enhance your presence and improve your confidence. It is based on the leading non-verbals, elicitation, influence and behaviour evaluation techniques and training available today.

The program will be delivered by Scott Taylor, CPP, who is a Human Intelligence (HUMINT), Open-Source Intelligence (OSINT) and Combined Communication Analysis Specialist with over 29 years of proven experience in business development and service expansion as well as skills enhancement.

About Your Presenter

Scott Taylor is a 29-year Security Specialist, Combined Communications Analyst and Vocational Education Professional with global keynote and Instructor experience. He has lectured and consulted through the Middle East, APAC Region and USA as well as working with Government, Industry Regulators and Industry across the span of Industry verticals Nationally.

He is an experienced Sales Strategist who has exponentially increased the turnover (minimum 400% increase) and conversion percentages of each organisation he worked with.

Who Should Attend

  • Sales Managers
  • Business Development Managers
  • Sales and Service Executives
  • C Suite Executives
  • Business Owners
  • Business Managers and Organisation Leaders
  • Any professionals who seek to build trust
  • Entrepreneurs wanting to connect with people and increase their revenue

What Will You Gain

  • Rapidly building rapport and trust
  • Identifying the range of non-verbals and
  • adjusting your communications accordingly
  • Presenting and interacting with more confidence and success
  • Enhanced skills of persuasion and negotiation
  • Improved ability to convert leads into clients
  • Commencing new partnerships at a higher plane of initial trust

Delivered in Three Parts


This stream covers meeting preparation skills and provides insights into OSINT (Open-Source Intelligence) usage with Sales. It further provides attendees with key skills and knowledge on building self-confidence and enhancing selfmanagement under pressure to ensure peak performance.

Topics covered

  • Impactful First Impressions
  • Identifying Micro expressions
  • Awareness of personal non-verbals
  • Emotional intelligence
  • Baseline profiling introduction
  • Personal preparation – scripting and mind mapping
  • Introduction to OSINT


Before jumping into the Human Intelligence and Combined Communication Analysis Training, this learning stream commences with providing effective tips for the physical preparation of the meeting space to enhance “sales comfort” and best practice information on presentation decks and associated marketing collateral.

Topics covered

  • Building rapport and trust rapidly
  • Improving your persuasion and influence capability
  • Isopraxis – the power of mirroring
  • Proxemics – understanding our need for space
  • Statement analysis and its impact
  • Analysing target non-verbals and verbiage “What do they really think”
  • Elicitation Techniques Level 1
  • The impact of embedded commands
  • “Am I on the right track” – analysis and live pitch adjustment


In this final learning stream, we tie it all together. How to identify when it’s the right time to close the deal and how to manage this comfortably and confidently.

Topics covered

  • Was that really their best number?
  • Closing vs overselling
  • The” eyes” have it – delving deeper into the non-verbals of the eyes
  • Introduction to Indicators of Deception
  • The stress response system

What Clients Say

“This was a fantastic course; the skills and insights gained to read the room and understand more of the nonverbal communication spectrum was mind-blowing. A must for anyone in sales, leadership or business. Well done Scott”

Mr Iain Blair
“Such a great course and I learned so many useful hacks to not only have more confidence in my abilities but to really be able to truly read my audience. Thanks Scott and looking forward to more courses with you”
Mr Simon Smith

“I wasn’t overly convinced about this program…WOW.. was I wrong. After 30 years in business, I would recommend this to anyone who relies on interactions with others. Great program Scott and congratulations, job well done”

Mr Rohan Penn

Cost & Duration

To ensure adequate uptake of the knowledge and due to the nature and level of the content provided, each program is limited to a maximum of 14 attendees.

The 1 Day Masterclass is $1199

With an Early Bird Price of $999 if confirmed by Tuesday 1st November.

The 8 Week Program is $1850

The 8-week Program is commencing 18th October with the weekly sessions being 6 pm till 8 pm on either Tuesdays or Thursdays in our Narellan Office. The 8-week Program also has inbuilt the flexibility to focus on specific issues or personal challenges that you want to focus on.

Upcoming dates available for the Masterclasses are:

Wednesday 21st February 2024 (VIC)
Tuesday 27th February 2024 (NSW)
Wednesday 17th April (NSW)