Client Testimonials
Praesidium groups consults organisations worldwide across diverse domains.
Here’s what our clients have to say about our services.
We have been working with Scott and Praesidium Risk Services for well over a year now, and they have transformed the way we run our security. They are very organised and offer us the highest quality of service which covers everything from the tender process, training of security personnel through to how Security and the operations work together within the club.
Andrew Davis
Operations Manager
Redcape Hotel Group has engaged Scott Taylor from Praesidium Risk as our external Security Consultant since November 2015. Scott’s role has been quite diverse and he has been a key element in the development and progression of Redcape’s Security Vision. He has maintained a structured and efficient approach that has been underpinned by a clear communication style.
Scott has developed and implemented multiple training programs for both our teams and our suppliers on elements such as Armed Robbery Survival, Conflict Resolution and Customer Service in Security to name a few. He has assisted with the development of the performance management framework of our security suppliers and the ongoing management of same and continues to conduct detailed security “target hardening gap analysis” visits across our sites.
I highly recommend Scott Taylor from Praesidium Risk as a consummate professional in his field.
Joel Cronan
General Manager – Operations
Since placing our duty management team through the conflict management training program with Praesidium Risk, we’ve witnessed a tangible, and measurable improvement in our team and a reduction in conflicts.
Thanks to Scott’s training, we’ve equipped our team with the necessary knowledge, skills and confidence to manage their shifts compliantly, safely and efficiently.
Ben McGuinness ACCM, CHARI, JP Operations and People Manager Moorebank Sports Club
This letter of reference is to confirm that Mr Scott Taylor has provided security training for Exact Security on a consultancy basis for a period of 7 (seven) years.
During this time, numerous Managers, Supervisors, Front Line Staff and Security Operatives have acquired greater skills and knowledge due to their attendance at these training courses which were developed and delivered by Scott Taylor.
Scott Taylor is recognised as a “Security Subject Matter Expert” and in my opinion is the best security trainer I have had the privilege to work with.
All of the attendees at the completion of their training course were more confident within their working environment, which assisted them greatly in helping provide as safe and as secure an environment as reasonably possible.
I would highly recommend Scott Taylor to any organisation seeking to up skill their workforce and mitigate their organisations vulnerabilities.
Steve Van Zwieten, CPP
Managing Director Exact Security
We engaged Scott Taylor from Praesidium Risk to conduct an Advanced Conflict Training Session for our Security Personnel and Club Management in December 2016. Below are some excerpts from the feedback provided by the session attendees:
“Scott provided valuable insight into the fundamentals of security, what is required, and overall operational risk assessment”.
“He backed up his information with real-life accounts (his experience, footage and so forth) whilst also using these as the do-s and don’t-s of certain situations”.
“What I liked most is that there was no irrelevant information. He provided us with the few key locks and holds while also explaining why the wristlock may not be particularly effective anymore”
“Definitely recommend Scott if we are to continue this training”.
“The training on last Thursday was very good, he explained himself very well, hope we get him back again. “
Nely Moat
HR Advisor
Parramatta Leagues Club & Vikings Sports Club
I recently engaged Praesidium Risk Services to hold a training session for 30 of our security team members on customer service and conflict resolution strategies.
I found Scott’s training to be highly professional, effective, and it was well received by all who attended, including 2 of our service executives.
I have since recommend Praesidium Risk Services to a client, and will continue to recommend their services for this type of training.
Scott Nelson
Operations Manager
Gold Crest Security
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