Mental Health Awareness Program
(face to face training)

It is estimated 1 in 4 people in Australia will experience a mental health condition at some point in their lives. The aim of this program is to demystify mental health conditions and empower the attendee to provide basic mental health support.

What will be covered:

  • Discussing common types of Mental Illness.
  • Recognising the impact of stigma.
  • Identifying signs and symptoms of Mental Distress or Illness.
  • Ways to proactively help someone having an acute Mental Health Crisis.
  • Panic Attack Management Techniques.
  • Managing Grief.
  • Ways to. support someone with a Chronic Mental Illness.
  • Professional help and Interventions available.
  • Empathic Listening.
  • The Importance of recovery in the Community.
  • Ways you can start a conversation.
  • How to set boundaries and care for yourself.

Course Fee: $295

Upcoming Course Dates

Wednesday 23rd February 9:30 am until 4 pm
Thursday 10th March 9:30 am until 4 pm
Tuesday 29th March 9:30 am until 4 pm
Tuesday 12th April 9:30 am until 4 pm
Wednesday 27th April 9:30 am until 4 pm
Wednesday 4th May 9:30 am until 4 pm
Thursday 26th May 9:30 am until 4 pm
Wednesday 8th June 9:30 am until 4 pm
Tuesday 21st June 9:30 am until 4 pm


I had two staff attend the Conflict Identification & Response Methodology Program training on the 28th October 2021. My staff said the training was fantastic. Clear information, good interaction with Scott – the facilitator and really helpful guidance. One of the team actually used training points when confronted by an intoxicated client in the office. Highly recommend for anyone who interacts with the community
T.Whitehouse, Manager, Macarthur Women’s Domestic Violence Court Advocacy Service
The training was really relevant to the work that I do and loved the de-escalation techniques and talk down process. The facilities were great and it was a really flexible learning environment

I would highly recommend Praesidium to any organisation seeking to upskill their workforce and mitigate their organisation’s vulnerabilities.

Steve Van Zwieten, CPP, Managing DIrector, Exact Security

I found Scott’s training to be highly professional, effective, and it was well-received by all who attended, including 2 of our service executives. I have since recommended Praesidium Risk Services to a client and will continue to recommend their services for this type of training.

Scott Nelson, Operations Manager, Gold Crest Security

Since placing our duty management team through the conflict management training program with Praesidium Risk, we’ve witnessed a tangible, and measurable improvement in our team and a reduction in conflicts.

Ben McGuinness ACCM, CHARI, JP, Operations and People Manager Moorebank Sports Club

Redcape Hotel Group has engaged Scott Taylor from Praesidium as our external Security Consultant since November 2015. Scott’s role has been quite diverse and he has been a key element in the development and progression of Redcape’s Security Vision.

Joel Cronan, General Manager Operations, Redcape Hotel Group

We engaged Scott Taylor at Praesidium to do some work with our Management team as well as all Frontline Staff and the feedback from all levels has been overwhelmingly positive. Drawing from diverse areas of study, citing real-life examples and delivered in an engaging and entertaining manner, this program was exactly what we were looking for to raise awareness of real-world challenges we face from both a risk management and customer service perspective

Michael Ruggeri, HR Manager Windsor RSL
We engaged Scott Taylor from Praesidium to conduct Advanced Conflict Training sessions for our security personnel and club Management. Scott provided valuable insight into security fundamentals and overall risk assessment. His information was backed up with real life accounts (experience and footage) and we would definitely recommend Scott for this type of training.
Nely Moat , HR Advisor, Parramatta Leagues Club